StationPurposeWeightCoreExp.Adv.
Leadership
Aligns stations, owns priorities, removes Revenue Dams™, and governs Dual KPIs.
15
5
3
4
Marketing
Attracts and identifies the right audiences and qualified Revenue Opportunities.
13
5
4
4
Sales
Converts qualified opportunities and captures what the next station needs.
15
5
4
4
Operations
Delivers the promise and creates experience, capacity, and future opportunity.
12
5
4
4
Customer Service
Protects relationships and creates retention, expansion, and referral revenue.
13
5
4
5
Human Resources
Builds the people capacity required for every station to perform.
10
5
4
4
Finance
Measures profitable performance and supports sound revenue investment.
12
5
4
5
Artificial Intelligence
Improves data, automation, insight, and decision support across all stations.
10
5
4
4
Total
Plus ten Company Profile questions
100
40
31
34