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The Propulsion Revenue Institute™

Enterprise Revenue Leadership.
Built for SMBs.

Human Experience. AI Assistance.™

The Propulsion Revenue Institute™ brings the discipline, intelligence, and operating strength of a Fortune-500 revenue organization to small and midsize businesses — without the cost, complexity, or organizational disruption.

Finally, a revenue operating model designed for the businesses that need it most.

160 of 160 Founding 160™ seats remaining
Mike Ratchford, Founder of the Propulsion Revenue Institute
Mike Ratchford Founder · Author of Revenue Propulsion™
Thirty seconds

Is your revenue moving — or is it pooling?

Four statements. Tick the ones that are true in your business this week. Nothing is sent anywhere, and nothing is stored.

Check every statement that is true of your business

If more than one of these is true, the problem is not how many leads you are getting. It is what happens to revenue as it moves between the people who handle it.

What it actually costs

Three places revenue goes quiet

Nearly every business we map is losing money in at least one of these, and in most cases nobody inside the company can point to where.

Revenue stalls in the handoffs

Every department runs its own process, so what one team produces is not quite what the next team can use. The opportunity does not die — it waits. It waits between Marketing and Sales, between Sales and Operations, between Operations and Service. Nobody reports a loss, because from inside each department nothing was lost.

The tell: everyone is busy, everyone hits their numbers, and the month still misses.

The work stops at the sale

A funnel ends when the deal closes, so that is where the attention ends too. But the relationship is barely started — most of what a customer is ultimately worth arrives after the first invoice, through renewal, expansion and referral. Treat retention as a support cost and you spend to win accounts you are quietly losing out the back.

The tell: you are acquiring steadily and the customer count is flat.

Decisions are made on instinct because no shared number exists

Marketing can tell you cost per lead. Sales can tell you close rate. Service can tell you ticket volume. None of those answers whether revenue is moving faster this quarter than last, because no one owns a number that spans the whole line. So the big calls get made on judgement and the loudest voice in the room.

The tell: the honest answer to "is it working?" is a feeling, not a figure.

Why it costs nothing

Free, and here is exactly why

Nothing on this page is a trial, a teaser, or a report you have to buy to read. There are two reasons we give the map away, and both of them are ours.

  1. We want the Founding 160™ filled quickly. The research only works at scale: ten companies under $1M and ten over it, in each of eight industries. Until those places are taken there is no baseline to compare anyone against — including you.
  2. We hope you will want help putting it right. After the map you get a Revenue Dam Summary™ and the Blueprint possibilities that follow from it. Most owners can act on those alone. Some would rather have it implemented for them, and the Institute can introduce you to End of Funnel™ if you want that. You are under no obligation whatsoever, and the map is yours either way.

This is for you if

  • You are the owner, president or CEO — someone who can act on what it finds
  • Your business did between $250K and $10M in the last twelve months
  • You have been trading long enough to have patterns worth measuring
  • You can give it fifteen uninterrupted minutes and answer honestly

This is not for you if

  • You are looking for more leads — this measures what happens to the ones you have
  • You want a tool to install; this is a diagnostic, not software
  • You are pre-revenue, or above $10M — the baseline will not fit you
  • You would rather not know. It is an honest measurement and it does not flatter
The problem

Most SMBs don't fail because they lack ambition.

They fail because revenue moves through their business in pieces — scattered across departments, disconnected systems, and measurements that don't tell the real story.

The answer

PRI exists to change that.

We unite Human Experience with AI Assistance™ to create a connected revenue operating model that small and midsize businesses can finally afford — and immediately put into motion.

  1. i Revenue leaks between teams Departments perform well, but revenue stalls in the handoffs no one owns.
  2. ii Activity looks good The reports are green. Revenue movement is broken.
  3. iii No enterprise visibility Leaders see activity, not movement — and can't see it in time.
  4. iv AI adds noise More tools, more dashboards, less clarity.
  5. v No CRO. No BI team. SMBs cannot afford enterprise headcount or enterprise systems.
The consequence

Revenue Leakage

Not a people failure — an operating-model failure.

“Revenue moves through the entire organization. A delay, disconnect, or missed handoff anywhere can create Revenue Leakage.”

02 The Enterprise Advantage

PRI gives SMBs what only enterprises used to have.

Enterprise-grade revenue leadership, without enterprise-grade cost.

i A unified revenue operating model One model, one direction, one definition of success.
ii Cross-functional alignment Every team understands its contribution to revenue.
iii AI-assisted leadership AI accelerates the work. Human experience makes the decisions.
iv Dual KPI measurement Was the work done — and did the work matter?
v Real-time revenue visibility Movement, patterns, and exceptions in one view.
vi A connected system Revenue moves forward instead of stalling between silos.

All without hiring a CRO, building a BI team, or reorganizing the company.

“The Institute makes enterprise-level revenue leadership accessible without enterprise-level executive overhead.”

03 The System

The Revenue Propulsion Operating Model™

Built by PRI. Implemented by your team or with EOF. Powered by AI. Led by humans.

Revenue does not belong to one department. It moves through the entire organization — and Revenue Propulsion™ connects that movement.

REVENUE
I

The Eight Propulsion Stations™

Every revenue-affecting function becomes a station with ownership, KPIs, connected data, human judgment, AI assistance, and defined action. Each carries a weight, because not every station moves revenue equally.

Leadership
15
Marketing
13
Sales
15
Operations
12
Customer Service
13
Human Resources
10
Finance
12
Artificial Intelligence
10

Weights total 100. The eight stations carry all 115 diagnostic questions — and the ten Revenue Dams™ sit between them, where movement actually stops.

II

Dual KPI Leadership™

Enterprises measure both. PRI brings Dual KPI Leadership™ to SMBs.

Operational KPI
Was the work done?
Revenue KPI
Did the work matter?
III

Reoff™ — the Human-Experience AI Assistance Model

Not a CRO. Not a dashboard. Not a bot. Reoff™ strengthens human capability, monitors the KPI Control Center™, eliminates Revenue Noise, and expands organizational intelligence.

AI accelerates the work. Human experience makes the decisions.

Meet Reoff™ →
IV

KPI Control Center™

  • Real-time KPI visibility
  • Pattern recognition
  • Exception alerts
  • Leadership recommendations

The SMB's version of a BI team — without hiring one.

04 Putting It Into Production

Your team can implement it. Or bring in help.

The Blueprint is written so your own people can put it into production. Where you would rather have help, you can outsource to End of Funnel™ just the stations you need help with — or the whole implementation.

  • Your team implements the Blueprint
  • EOF implements the stations you choose
  • EOF implements the whole Blueprint
  • Either way, revenue keeps moving
05 The Diagnostic Revenue Map™

Discover how revenue actually moves through your business.

A 360° diagnostic that reveals your Revenue Dams™, organizational noise, KPI gaps, and Propulsion Station™ readiness.

$495 Free

Free for the first 160 SMBs as we establish institute baselines. Complete the diagnostic and receive a free digital copy of Revenue Propulsion™.

0 MOVEMENT SCORE
An example result — your Revenue Movement Score™ and the findings behind it.

What You ReceiveYour diagnostic deliverables

  1. i A Revenue Dam™ map
  2. ii A Propulsion Station™ readiness score
  3. iii A Dual KPI alignment report
  4. iv A Revenue Movement Score™
  5. v A personalized Propulsion Blueprint™
  6. vi AI-supported recommendations from Reoff™
  7. vii A clear path to enterprise-grade revenue movement
  8. viii A free digital copy of Revenue Propulsion™
  1. i Define the average The average SMB Revenue Movement Score™.
  2. ii Identify the patterns The most common Revenue Dams™.
  3. iii Establish benchmarks The first Dual KPI alignment benchmarks.
  4. iv Shape the standards Findings shape future Institute standards.
  5. v Strengthen the community The whole SMB community benefits.
  6. vi Not a discount An invitation to help build the future of SMB revenue leadership.
08 A Note From the Founder

Why I built this.

For a long time I watched two different worlds operate.

Large enterprises had revenue discipline — a shared language, departments aligned to the same outcome, and measurements that connected today's decisions to tomorrow's enterprise value. Small and midsize businesses had every bit of the ambition and almost none of that structure.

It was never about intelligence or effort. It was access. The thinking existed — it just cost more than a small business could ever justify.

So I wrote it down. Revenue Propulsion™ became the method, and the Propulsion Revenue Institute™ became the place where it's taught, standardized, and kept honest — a body of knowledge a business can learn from, rather than a service only a few can afford.

That's the whole idea. Enterprise revenue thinking, built for the businesses that need it most.

Mike Ratchford Founder & Author · Creator of Revenue Propulsion™

Want to know which of these is happening in your business?

The Diagnostic Revenue Map™ finds where revenue slows down as it moves through your company, names the department that owns each one, and tells you what it is costing. It takes about fifteen minutes and you get the results whether or not you ever work with anyone.

160 of 160 Founding 160™ seats remaining
The Book

Check it out: read the Preface and Chapter 1 free.

Revenue Propulsion™ is the book behind the Institute. Read the opening chapters, and if it speaks to you, the full pre-publishing edition is $24.95.

Your business doesn't need more activity. It needs more movement.

Human Experience. AI Assistance.™